Can't recommend highly enough for a walk in evening

Comfortable room, convenient location, with a lovely breakfast buffet that included hot items and a coffee shop for a quick pick-me-up before hitting the slopes.

Absolutely satisfied.

The location was convenient, close to the city center.

During my stay in a Double or Twin Room, I faced numerous challenges. The cold temperatures in the room made it uncomfortable, and the reception staff struggled to communicate, which added to my frustration. the slow check-in process left me waiting longer than expected after a long journey, and despite staying for one night, I still found the spa facilities inadequate and often overcrowded.

The Lion Bansko Hotel had a warm and inviting atmosphere, with spacious and well-decorated common areas, making it easily accessible for seniors like me. The spa facilities were particularly delightful after a day of skiing.

Improved Wi-Fi would greatly enhance the experience.

The room's noise from slamming doors and raucous guests in the hallway can be a real disruption on late nights. the inconsistent hot water supply during peak times left me scrambling after a long day of skiing, and the food often lacked the freshness and variety expected, making the dining experience somewhat disappointing. The gym facilities were not up to par, with several broken machines that hindered workouts, and the shuttle service occasionally ran late, which was frustrating when waiting to hit the slopes.

a Spacious room
b Clean bathrooms
c Variety in breakfast choices

a Inconsistent dinner quality
b Slow bar service
c Noisy walls

I found the Lion Hotel to be well-located, about a 10-minute walk from the gondola, although not ideal for walking in ski boots. The shuttle service to and from the gondola runs regularly, which made skiing convenient. The swimming pool and spa facilities were a nice touch, perfect for unwinding after a long day on the slopes. The breakfast buffet offered a good variety but leaned heavily towards meat options. a few more healthy choices like yogurt or fruit would be appreciated. The evening meals fell short, with limited options and some dishes served cold. My room was decent, clean, and spacious, although I did deal with a consistently malfunctioning key card that was quite frustrating. the experience had its ups and downs, but the amenities and helpful shuttle service made my stay enjoyable despite the hiccups.

The changing rooms were noisy, and the spa had great facilities.

Nice indoor pool and 24-hour reception, but room was noisy at night.

Free shuttle service is great, but Wi-Fi was frustratingly inconsistent. Nice restaurant!

I had a great time with my friends! The location is perfect with easy access to the slopes and a fun shuttle service to the Gondola. We enjoyed exploring the area, skiing at the nearby resort, and loved the ample room space. The breakfast was tasty, offering a good variety to kickstart our day. Definitely recommend it for an exciting getaway.

We did have issues with the Wi-Fi during our stay. it was available but lacking internet access, which was frustrating.

The spa facilities were a delightful surprise after a long day on the slopes! I also enjoyed the varied breakfast options. Only downside was the broken elevator during our stay, which wasn't ideal. 😅

Cozy vibes and fab breakfasts!

We had a lovely stay here! The pool and spa were super relaxing after a day on the slopes. Our room was spacious and always warm, which was fab! The staff were so friendly, always ready to help. Breakfast had a good variety, but I wish there were more coffee options. A bit noisy at times, but nothing too crazy.

great location but inconsistent dinner quality

The location was convenient, just a short walk to the central area and the gondola. The sauna was hot and refreshing after a day on the slopes. The breakfast offered a good variety, including tasty hot options and plenty of choices to start the day off right.

great location, lovely views, and kids enjoy the pool

The hotel offers a wonderful experience, from the beautiful mountain views to the amazing pool that keeps the kids entertained. The food variety is delightful and always fresh.

The food was a delightful surprise, bringing some tasty local flavors that reminded us of home-cooked meals. The breakfast spread had a nice variety, perfectly fueling our adventures. The proximity of Familia Tavern and The House Restaurant offered us fantastic local dining options, making our culinary journey in Bansko a memorable one!